BT, in consultation with the UK telecommunications industry, and with input from Ofcom, will be managing the upgrade of its phone, broadband and ISDN lines to a next-generation network*. If you sell or support products/services that use a BT line and/or have customers that use a BT line then you need to find out how this migration could affect you and your customers. BT delivers network services to over 700 telecoms suppliers that provide phone, internet and mobile services to customers across the UK. So even though consumers may not be a direct customer of BT, their services may still be carried over the BT network and therefore could be affected by the migration of the network to 21CN.
*If your customers are connected to a cable service, are a customer of Kingston Communications in East Yorkshire or do not require a BT line for their phone, broadband or ISDN services, they won't be affected by the rollout of BT's new telecommunications network. In these instances, their current telecommunications arrangements will continue to apply. Mobile services will not be directly affected.
This part of the website is dedicated to providing information on the process of migration to 21CN for the reseller community.
