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21C Customer Experience (CE) information
CE webcall presentations
DOWNLOAD
CE Billing programme update - 11th September 08
Presentation material from the Customer Experience billing programme webcall held on 11th September 08
(507 KB)
12/09/2008
CE BT wholesale customer roadmap - 1st July 08
Presentation material from the Customer Experience BT wholesale customer roadmap webcall held on 1st July 08
(712 KB)
02/07/2008
CE BT wholesale SOR management tool - 5th June 08
Presentation material for Statement of Requirements (SOR) management tool web call on 5 th June
(780 KB)
15/07/2008
CE order portal presentation - 22nd May 08
Presentation material from the 2nd Customer Experience order portal webcall held on 22nd May 08
(459 KB)
23/05/2008
CE order portal presentation - 14th April 08
Presentation material from the Customer Experience order portal webcall held on 14th April 08
(378 KB)
15/04/2008
CE update presentation - 14th March 08
Presentation material from the webcall held on 14th March 08 - Customer Experience update and next steps
(1.1 MB)
15/04/2008
Customer Experience presentation 6th Dec 07
Presentation material from the webcall held on 6th December 07 on 21C Customer Experience
(1.8 MB)
11/12/2007