Billing Contacts

The backbone of our customer enquiries, the BT Wholesale customer helpdesk, is constantly receiving training to make any direct communication with our customers as efficient, enjoyable and effective as possible. If you have a query with your bill, refer it in the first instance to your dedicated billing contact, whose name and number appear on your invoice.

BTW Interconnect & General Enquiries

Email: btwholesalebilling@bt.com

Telephone no: 0208 666 2545

BTW Broadband Billing

Email: broadband.billing@bt.com

Telephone no: 0800 169 4381

Openreach Billing

Email: wabilling@bt.com

Telephone no: 0800 592 141