SOS is an online ordering and order enquiry system for broadband symmetric products. To gain access to this system Service Providers must sign up to the appropriate BT Datastream and/or BT IPstream product.
Greater empowerment - take control of your ordering process.
For more information please use the links in additional support.
Please note you must be logged on to btwholesale.com prior to using any links on this page. If you do not have a user ID for btwholesale.com please apply for one using the ‘Register for www.btwholesale.com‘ link in additional support.
We are constantly upgrading our online systems in line with your needs. Please watch for announcements of upcoming launch dates and feature details.
(NOTE: You must be logged on to btwholesale.com prior to using certain information from the additonal support area. If you do not have a user ID for btwholesale.com please apply for one using the ‘Register on www.btwholesale.com’ link on the right of this screen).

BTWholesale will be undertaking Emergency Planned Works on one of the systems which interfaces with the B2B XML Fault Diagnostics and the BTWholesale Fault Diagnostics Portal on 16/09/2007
UPDATED 10/01/2008
Further to our email to you on 26th July please be advised that BT will be carrying out Planned Works to upgrade BT’s operating systems. The original outage schedule has been reviewed to minimise impact to customers.
UPDATED 20/08/2007
BTWholesale will be undertaking the agreed weekly maintenance outage on Fault diagnostics between 02/09/2007 00:01hrs and 02/09/2007 05:00hrs.
UPDATED 29/08/2007
view all News & Briefings