BT Wholesale

Net View Plus

Net View Plus is BT’s ONE TRUTH, in house, MIS reporting system. It is a flexible, all encompassing package that will enable you to view and monitor BT’s performance in delivering your orders and restoring your faults for Private Circuits and Broadband lines, within a secure environment.

In addition to these basic capabilities, depending on your level of access, Net View Plus gives you the benefits of

  • Timely information
  • Most of the performance indicators that you will want and need are reported on a Daily, Weekly, and Monthly basis.
  • Simplicity of use.
  • The Net View Plus menu structure has been built to be intuitive in its use.
  • The system has been designed to be used easily, with minimal guidance.
  • ONE TRUTH reporting
  • Net View Plus sits at the centre of the BT provision, repair, and MIS systems.
  • It is used within BT as the source for Industry Comparable Measure and OfCom measure reporting.
  • Greater empowerment
  • Net View Plus will allow you to take control of your own reporting capability and requirements.
  • Analysis and charting capability
  • For those that need or want to Net View Plus has the capability to allow analysis by the application of filters and / or pivots to the displayed results.

News & Briefings

SYSTEM AND NETWORK NOTIFICATIONS
B2B and BT Wholesale Portal Fault Diagnostics Emergency Outage

BTWholesale will be undertaking Emergency Planned Works on one of the systems which interfaces with the B2B XML Fault Diagnostics and the BTWholesale Fault Diagnostics Portal on 16/09/2007

BTWholesale.com Planned Outage Reminder (Sat 25th - Monday 27th August 2007)

Further to our email to you on 26th July please be advised that BT will be carrying out Planned Works to upgrade BT’s operating systems.  The original outage schedule has been reviewed to minimise impact to customers.

Fault Diagnostics Agreed Weekly Maintenance Outage - 02nd September 2007

BTWholesale will be undertaking the agreed weekly maintenance outage on Fault diagnostics between 02/09/2007 00:01hrs and 02/09/2007 05:00hrs.

UPDATED 29/08/2007

view all News & Briefings

additional support

Net View Plus Userguide
Download this article as doc (1.6 MB)

UPDATED 11/10/2007

SLG Claims Process Userguide
Download this article as doc (674 KB)

UPDATED 11/10/2007