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Welcome to your new look eBill service via www.btwholesale.com/ebill. If you have already registered to view your eBill on btwholesale.com, please log in now using the LOGIN prompt directly above and you will be directed to your latest bill. Should you experience any problems with log in please contact us at btwholesale.direct@bt.com. If you are not currently receiving eBills and would like details on the benefits this service could offer you, please read on.
eBill
eBill enables you to view bills online and to download back up information for reconciliation purposes. Currently, e-billing is available for Broadband IPStream, Interconnect Telephony, Local Loop Unbundling, Managed Broadband and Wholesale Line Rental.
If you want to apply for access to eBill please follow this simple process:
- Register on www.btwholesale.com at www.btwholesale.com/register
- Return to www.btwholesale.com/ebill and enter you username and password
- Once logged in on the left hand side of the screen you will see the Applications menu.
- Please click on Subscribe to other Applications and go to eBilling under the Manage Billing heading.
- You will now need to select the eBilling option by ticking the box and following the on screen instructions to complete the process.
- BT will deal with your request and inform you via email whether your request has been accepted.
Any further queries should be directed to btwholesale.direct@bt.com
Useful Links
FAQ
Information on accessing, using and receiving your bills online.
Billing Contacts
Here you will find information on how to contact the appropriate BT Wholesale Billing Customer Helpdesk.
SYSTEM AND NETWORK NOTIFICATIONS
Broadband Systems Emergency Planned Outage
BTWholesale will be undertaking Planned Works on their B2B XML Provision & Repair Gateway for 21CN WBC and 20CN IPStream products - between 00:01hrs - 07:00hrs on Sunday 15th June 2008.
UPDATED 03/06/2008
BTWholesale.com - Emergency Planned Outage (01:00hrs - 02:45 Sunday 1st June 2008)
BTWholesale will be undertaking an Emergency Planned Outage on BTWholesale.com between 01:00 hrs to 02:45 hrs on 01/06/2008.
During this time, access to btwholesale.com and all associated applications will be unavailable.
UPDATED 29/05/2008
eCo Repair Planned Outage - 21/06/2008
BTWholesale will be undertaking Planned Work on one of our backend systems which will effect eCo Repair between 21/06/2008 20:00- 20:05 and 21/06/2008 22:30- 22:35 hrs, this work involves a 5 minutes no service at the start & end of the change.
UPDATED 14/05/2008
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